Sanitation and Hygiene Standards in Food Service Operations in Ohio

1. What are the key sanitation and hygiene requirements for a food service establishment in Ohio?

In Ohio, food service establishments are required to adhere to specific sanitation and hygiene requirements to ensure the safety of food products and protect public health. Some key sanitation and hygiene requirements for food service establishments in Ohio include:

1. Personal Hygiene: Food service employees must maintain good personal hygiene practices, including washing hands thoroughly with soap and water before handling food, wearing clean uniforms, and covering any wounds or cuts to prevent contamination.

2. Food Handling and Storage: Proper food handling and storage practices are essential to prevent cross-contamination and foodborne illnesses. Food must be stored at the correct temperatures to prevent bacterial growth, and raw food should be stored separately from ready-to-eat food.

3. Cleaning and Sanitizing: Food service establishments must have effective cleaning and sanitizing procedures in place to maintain a clean and sanitary environment. Surfaces, equipment, and utensils should be regularly cleaned and sanitized to prevent the spread of bacteria and pathogens.

4. Pest Control: Food service establishments must have a pest control program in place to prevent and manage infestations of pests such as rodents and insects. Regular inspections and monitoring are necessary to prevent contamination of food products.

5. Food Safety Training: All food service employees should receive training in food safety practices to ensure they understand and follow proper hygiene and sanitation procedures. Training programs should cover topics such as handwashing, temperature control, and proper food handling practices.

By adhering to these key sanitation and hygiene requirements, food service establishments in Ohio can help prevent foodborne illnesses and protect the health of their customers. Regular monitoring and auditing of sanitation practices can also help ensure compliance with state regulations.

2. How often should food contact surfaces be cleaned and sanitized in a restaurant in Ohio?

Food contact surfaces in a restaurant in Ohio should be cleaned and sanitized regularly to prevent contamination and ensure food safety. The frequency of cleaning and sanitizing food contact surfaces can vary depending on the specific surface and its use. However, as a general guideline:

1. Food contact surfaces should be cleaned and sanitized after each use to prevent cross-contamination between different food items.
2. Additionally, food contact surfaces should be cleaned and sanitized at least every four hours if they are in constant use during operating hours.
3. It is also recommended to clean and sanitize food contact surfaces before and after each shift to maintain cleanliness and hygiene standards.

Following these guidelines will help to ensure that food contact surfaces are properly maintained and that the risk of foodborne illness is minimized in a restaurant setting in Ohio.

3. What are the regulations regarding handwashing procedures for food handlers in Ohio?

In Ohio, there are specific regulations regarding handwashing procedures for food handlers to ensure proper sanitation and hygiene standards are maintained in food service operations. Some key regulations include:

1. Handwashing Frequency: Food handlers are required to wash their hands regularly, including before starting work, after handling raw foods, after using the restroom, after handling garbage, and any other time their hands may become contaminated.

2. Handwashing Technique: Food handlers must wash their hands using soap and warm water for at least 20 seconds, ensuring all parts of the hands, including fingers and nails, are thoroughly cleaned. Proper handwashing technique is essential to effectively remove germs and bacteria.

3. Handwashing Stations: Food service establishments must provide easily accessible handwashing stations with soap, warm water, and single-use towels or air dryers for food handlers to use. These stations should be located in areas where food is handled to encourage frequent handwashing.

4. Hand Sanitizers: While hand sanitizers can be used as a supplement to handwashing, they are not a replacement for proper handwashing with soap and water. Food handlers should use hand sanitizers that are approved for use in food service settings and follow the manufacturer’s instructions.

By adhering to these regulations and maintaining strict handwashing procedures, food handlers in Ohio can help prevent the spread of foodborne illnesses and ensure the safety of the food they prepare and serve to customers.

4. How should food service establishments in Ohio handle and store food to prevent contamination?

Food service establishments in Ohio should follow strict guidelines to handle and store food properly in order to prevent contamination. Here are some key practices that should be implemented:

1. Proper Cleaning and Sanitizing: All surfaces, utensils, and equipment that come into contact with food should be regularly cleaned and sanitized to prevent the growth and spread of bacteria.

2. Temperature Control: Food should be stored at the appropriate temperatures to prevent the growth of harmful bacteria. Cold foods should be stored below 41°F (5°C) and hot foods should be kept above 135°F (57°C).

3. Separation of Raw and Ready-to-Eat Foods: Raw meats, poultry, and seafood should be stored separately from ready-to-eat foods to prevent cross-contamination. This includes using separate cutting boards and utensils for raw and cooked foods.

4. Proper Storage Practices: Food should be stored off the floor and in airtight containers to prevent pests and contaminants from getting into the food. Additionally, food should be properly labeled and dated to ensure proper rotation and minimize waste.

By following these practices and ensuring that all staff are properly trained in food safety, food service establishments in Ohio can help prevent contamination and ensure the safety of their customers.

5. What are the guidelines for proper food temperature control in Ohio restaurants?

In Ohio, restaurants are required to adhere to strict guidelines for proper food temperature control to ensure the safety of the food served to customers. Here are some key guidelines:

1. Hot Holding: Cooked foods should be held at a temperature of 135°F or above to prevent bacterial growth.
2. Cold Holding: Cold foods such as salads and deli meats should be stored at or below 41°F to prevent the growth of harmful pathogens.
3. Cooking Temperatures: Meats, poultry, and seafood should be cooked to specific internal temperatures to ensure they are safe for consumption. For example, ground meats should be cooked to 160°F while poultry should reach 165°F.
4. Reheating: When reheating leftovers or pre-cooked foods, they should be heated to an internal temperature of at least 165°F.
5. Monitoring: Regular temperature monitoring of refrigeration units, hot holding equipment, and food items is essential to ensure compliance with temperature control regulations.

By following these guidelines, Ohio restaurants can maintain the safety and quality of the food they serve to their customers and prevent foodborne illnesses.

6. How should food service establishments in Ohio prevent cross-contamination between raw and cooked foods?

Food service establishments in Ohio can prevent cross-contamination between raw and cooked foods by implementing the following measures:

1. Separate Storage: Store raw meats, poultry, eggs, and seafood away from ready-to-eat foods such as fruits, vegetables, and prepared foods to prevent any potential cross-contamination.

2. Different Cutting Boards and Utensils: Use separate cutting boards, utensils, and equipment for raw foods and ready-to-eat foods to minimize the risk of cross-contamination.

3. Proper Cleaning and Sanitizing: Ensure that all food contact surfaces, equipment, and utensils are regularly cleaned and sanitized to prevent the transfer of harmful bacteria from raw foods to cooked foods.

4. Employee Training: Train all staff on proper food handling techniques, including the importance of preventing cross-contamination, proper handwashing procedures, and the use of gloves when handling ready-to-eat foods.

5. Temperature Control: Maintain proper temperature controls to prevent the growth of harmful bacteria. Cook foods to the recommended internal temperatures and promptly cool and store leftovers at the correct temperature.

6. Personal Hygiene: Encourage all employees to practice good personal hygiene, including washing hands frequently and wearing clean uniforms, to prevent the spread of bacteria that can lead to cross-contamination.

7. What are the requirements for employee illness policies in Ohio food establishments?

In Ohio, food establishments are required to have specific employee illness policies in place to ensure the safety and hygiene of the food being served. These policies are crucial in preventing the spread of illnesses and maintaining sanitation standards in the establishment. Some key requirements for employee illness policies in Ohio food establishments include:

1. Sick Leave: Employees should be provided with paid sick leave so they can stay home when they are ill and not risk spreading any illness to the customers or other staff members.

2. Reporting Illness: Employees must be required to report any illness, especially symptoms like vomiting, diarrhea, jaundice, or sore throat with fever, to their supervisors immediately.

3. Exclusion from Work: Sick employees should be prohibited from working with food, food-contact surfaces, or utensils until they are symptom-free for a specific period, as determined by the local health department guidelines.

4. Medical Clearance: In some cases, employees may need to provide medical clearance from a healthcare provider before returning to work after being ill.

5. Hygiene Practices: Employees should be trained on proper handwashing techniques, wearing gloves, and other hygiene practices to prevent the spread of illness.

6. Records Keeping: The establishment should maintain records of illness reports, employee work schedules, and any actions taken to address employee illnesses.

7. Compliance Monitoring: Health inspectors will ensure that food establishments are compliant with employee illness policies during routine inspections to protect public health and safety.

8. How should food service establishments in Ohio maintain clean and sanitary restrooms for customers and employees?

To maintain clean and sanitary restrooms for customers and employees in food service establishments in Ohio, the following practices should be implemented:

1. Regular Cleaning: Restrooms should be cleaned frequently throughout the day using appropriate cleaning agents to kill bacteria and eliminate odors.

2. Stocking Supplies: Restrooms should be stocked with an adequate supply of soap, paper towels, and toilet paper at all times to promote proper hand hygiene and sanitation.

3. Monitoring: Regular checks should be conducted to ensure that restrooms are clean, well-maintained, and in good working order. Any issues should be addressed promptly.

4. Handwashing Signage: Clear signage reminding employees and customers to wash their hands should be posted near sinks to promote proper hygiene practices.

5. Waste Disposal: Proper waste disposal containers should be provided in restrooms and emptied regularly to prevent overflow and maintain cleanliness.

By adhering to these guidelines and implementing stringent hygiene protocols, food service establishments in Ohio can ensure that their restrooms remain clean and sanitary for the well-being of both customers and employees.

9. What are the rules for pest control in food service operations in Ohio?

In Ohio, food service operations must adhere to strict rules and regulations when it comes to pest control to ensure the safety and sanitation of the establishment. Some key rules for pest control in food service operations in Ohio include:

1. Regular Inspections: Establishments should conduct regular inspections of the premises to identify any signs of pest activity.

2. Effective Pest Management Plans: Food service operations must have a comprehensive pest management plan in place to prevent, monitor, and control pests effectively.

3. Proper Sanitation: Maintaining a clean and hygienic environment is crucial to prevent attracting pests such as rodents and insects.

4. Sealing Entry Points: Ensuring that all possible entry points for pests are sealed to prevent them from entering the premises.

5. Proper Waste Management: Implementing proper waste disposal procedures to eliminate potential food sources for pests.

6. Training: Staff should be trained on recognizing signs of pest activity and how to report them promptly.

7. Working with Licensed Pest Control Operators: Establishments should work with licensed pest control operators to address any pest infestations effectively.

8. Record Keeping: Maintaining detailed records of pest control activities and inspections to demonstrate compliance with regulations.

By following these rules and implementing effective pest control measures, food service operations in Ohio can maintain a safe and hygienic environment for both employees and customers.

10. How should food service establishments in Ohio handle and dispose of waste and refuse?

Food service establishments in Ohio should follow specific guidelines when handling and disposing of waste and refuse to maintain proper sanitation and hygiene standards.

1. Separate waste streams: Establishments should have separate containers for different types of waste, such as food waste, packaging materials, and recyclables, to facilitate proper disposal.

2. Use appropriate containers: Waste should be stored in leak-proof and durable containers to prevent spillage and contamination.

3. Regular collection and disposal: Waste should be collected regularly and disposed of in a timely manner to prevent odors, attracting pests, and creating unsanitary conditions.

4. Follow regulations: Ensure compliance with local waste disposal regulations, including proper labeling of waste containers and following any specific disposal requirements for different types of waste.

5. Train staff: Properly train staff on waste handling procedures to ensure that everyone understands the importance of proper waste disposal practices and their role in maintaining a clean and sanitary environment.

6. Implement a waste management plan: Establish a comprehensive waste management plan that outlines procedures for waste sorting, storage, collection, and disposal to ensure consistency and efficiency in waste management practices.

11. What are the regulations for cleaning and sanitizing equipment and utensils in Ohio restaurants?

In Ohio, restaurants are required to follow specific regulations for cleaning and sanitizing equipment and utensils to maintain proper hygiene standards and ensure food safety. Here are some key regulations that need to be followed:

1. Cleaning Frequency: Equipment and utensils must be cleaned and sanitized regularly to prevent the buildup of food residue, bacteria, and other contaminants. This includes cleaning after each use and at regular intervals throughout the day.

2. Cleaning Procedures: Proper cleaning procedures should be followed, including using hot water and detergent to remove debris and stains from equipment and utensils. Additionally, sanitizing solutions approved by the Ohio Department of Health should be used to disinfect surfaces and kill harmful bacteria.

3. Sanitization Methods: There are different methods of sanitizing equipment and utensils, including heat, chemical sanitizers, and sanitizing solutions. It is essential to use the appropriate method based on the type of equipment and the specific requirements outlined in Ohio’s regulations.

4. Temperature Requirements: Ohio regulations may specify minimum temperature requirements for sanitizing solutions or hot water used during the cleaning and sanitization process. It is crucial to monitor and maintain the correct temperatures to ensure effective sanitization.

5. Storage and Handling: Proper storage and handling of cleaned and sanitized equipment and utensils are essential to prevent recontamination. Restaurants should have designated storage areas and procedures in place to ensure that sanitized items remain clean until their next use.

By adhering to these regulations and implementing a comprehensive cleaning and sanitizing program, Ohio restaurants can maintain a safe and hygienic environment for food preparation and service, protecting the health of customers and upholding regulatory standards.

12. How are food service establishments in Ohio required to train their staff on sanitation and hygiene practices?

In Ohio, food service establishments are required to ensure that their staff are properly trained on sanitation and hygiene practices to maintain a safe and clean environment for food preparation and service. The Ohio Department of Health mandates specific guidelines for training programs that focus on key areas such as hand hygiene, proper food handling techniques, cleaning and sanitizing procedures, and personal health and hygiene practices.

1. Training programs should cover the importance of frequent handwashing using warm water and soap, especially before handling food, after handling raw foods, and after using the restroom.
2. Staff should be educated on the proper techniques for storing, handling, and preparing food to prevent cross-contamination and foodborne illnesses.
3. Cleaning and sanitizing procedures should be outlined, including the use of approved disinfectants, cleaning schedules, and procedures for sanitizing food contact surfaces.
4. Personal health and hygiene practices, such as avoiding food handling when sick, wearing clean uniforms, and keeping hair restrained, should also be emphasized in training programs.

Food service establishments in Ohio are required to provide initial training to all new employees upon hiring, as well as ongoing training and refresher courses to ensure continued compliance with sanitation and hygiene standards. Inspections conducted by local health departments may include a review of staff training records to verify that employees have received the necessary education on sanitation and hygiene practices. Failure to comply with these training requirements can result in fines, penalties, or even closure of the establishment.

13. What are the guidelines for proper ventilation and air quality in food service operations in Ohio?

In Ohio, food service operations must adhere to strict guidelines for proper ventilation and air quality to ensure a safe and healthy environment for both employees and customers. Some key guidelines include:

1. Adequate Ventilation: Proper ventilation is crucial in food service operations to remove heat, steam, and odors from the kitchen area. This helps to maintain a comfortable working environment and prevents the buildup of condensation, which can lead to mold and bacteria growth.

2. Exhaust Systems: Commercial kitchens must have exhaust hoods over cooking equipment to capture and remove grease, smoke, and cooking odors. These exhaust systems should be properly sized and maintained to effectively remove contaminants from the air.

3. Air Filtration: Air filtration systems should be in place to remove airborne particles, including grease and smoke, from the kitchen area. Regular maintenance of air filters is necessary to ensure optimal performance.

4. Outside Air Intake: Food service operations should have a system in place to bring in fresh outside air to dilute contaminants and improve indoor air quality. This is particularly important in kitchen areas where cooking activities can generate high levels of pollutants.

5. Monitoring and Maintenance: Regular monitoring of ventilation systems is essential to ensure they are functioning properly. Maintenance tasks such as cleaning exhaust hoods, replacing air filters, and inspecting ductwork should be carried out on a routine basis to prevent issues and maintain good air quality.

By following these guidelines for proper ventilation and air quality in food service operations in Ohio, establishments can create a safe and healthy environment for employees and customers alike.

14. What are the requirements for storing and labeling chemicals and cleaning products in Ohio restaurants?

In Ohio, restaurants are required to comply with specific regulations regarding the storage and labeling of chemicals and cleaning products to ensure the safety of both customers and staff. The following are key requirements for storing and labeling chemicals and cleaning products in Ohio restaurants:

1. Proper Storage: Chemicals and cleaning products should be stored in a designated area away from food and food contact surfaces to prevent contamination. Ideally, they should be stored in a locked cabinet or storage area to restrict access and reduce the risk of unauthorized use.

2. Segregation: Chemicals should be stored separately from food items to prevent any potential cross-contamination. Additionally, chemicals should not be stored near sources of heat or food preparation areas.

3. Ventilation: The storage area for chemicals should be well-ventilated to reduce the risk of exposure to harmful fumes and ensure a safe working environment for staff members.

4. Proper Labeling: All chemicals and cleaning products must be properly labeled with the product name, manufacturer information, hazard warnings, and usage instructions. Labels should be clear, legible, and easily visible to facilitate safe handling and usage.

5. Safety Data Sheets (SDS): Restaurants must maintain Safety Data Sheets for all chemicals and cleaning products on the premises. SDS provide detailed information on the properties, hazards, and safe handling procedures for each product.

6. Training: Staff members responsible for handling chemicals and cleaning products should receive adequate training on proper storage, handling, and disposal procedures. Training should emphasize the importance of following safety protocols and using personal protective equipment when necessary.

By adhering to these requirements for storing and labeling chemicals and cleaning products, Ohio restaurants can ensure a safe and sanitary environment for both employees and patrons. Compliance with these regulations is essential for maintaining high sanitation and hygiene standards in food service operations.

15. What are the protocols for cleaning and sanitizing food service establishments after a potential contamination event in Ohio?

In Ohio, food service establishments are required to follow specific protocols for cleaning and sanitizing after a potential contamination event to ensure the safety of their customers and prevent the spread of foodborne illnesses. The following are key steps that should be taken:

1. Immediately Cease Operations: The first and most critical step is to stop all food service operations to prevent further contamination.

2. Identify and Address Contamination Source: Determine the source of contamination, whether it’s from a specific food item, equipment, or individual, and take appropriate actions to address it.

3. Isolate Contaminated Areas: Quarantine and isolate any potentially contaminated areas, equipment, and food items to prevent the spread of pathogens.

4. Clean and Disinfect Surfaces and Equipment: Thoroughly clean and sanitize all surfaces, equipment, and utensils using approved food-safe sanitizers and disinfectants.

5. Dispose of Contaminated Food: Properly dispose of any food items that may have been exposed to contamination to prevent the risk of foodborne illnesses.

6. Review and Update Safety Protocols: Conduct a thorough review of existing sanitation protocols and make any necessary updates to prevent future contamination events.

7. Train Staff on Prevention: Reinforce proper hygiene practices and sanitation protocols with staff to minimize the risk of contamination in the future.

8. Document the Incident: Keep detailed records of the contamination event, steps taken for cleanup, and any preventive measures implemented for future reference and compliance purposes.

By following these protocols and maintaining strict adherence to sanitation and hygiene standards, food service establishments in Ohio can effectively mitigate the risks associated with potential contamination events and ensure the safety of their customers.

16. How should food service establishments in Ohio handle and store allergens to prevent cross-contact with other foods?

In Ohio, food service establishments should take specific measures to handle and store allergens safely to prevent cross-contact with other foods. Some key practices include:

1. Segregation: Keep allergen-containing ingredients separate from non-allergen ingredients in storage areas to prevent accidental mixing.
2. Labeling: Clearly label all food items containing allergens to easily identify them and prevent cross-contact during preparation.
3. Storage: Store allergen-containing products in sealed containers or designated areas to avoid any potential contamination with other foods.
4. Cleaning: Thoroughly clean and sanitize all equipment, utensils, and surfaces that come into contact with allergens to prevent cross-contact.
5. Training: Ensure all staff are trained on the importance of handling allergens properly and the procedures to prevent cross-contact.

By following these guidelines and implementing strict protocols, food service establishments in Ohio can effectively handle and store allergens to protect customers with food allergies and prevent cross-contact with other foods.

17. What are the regulations for water supply and wastewater disposal in Ohio food establishments?

In Ohio, food establishments are required to adhere to strict regulations regarding water supply and wastewater disposal to ensure the safety and sanitation of their operations. These regulations aim to prevent contamination of food, waterborne illnesses, and environmental pollution. Some key regulations for water supply and wastewater disposal in Ohio food establishments include:

1. Water Supply Regulations:
a. Ohio food establishments must have a safe and reliable source of potable water for food preparation, cooking, cleaning, and drinking.
b. The water supply must meet the standards set by the Ohio Environmental Protection Agency (EPA) for quality and safety.
c. Regular testing and monitoring of the water supply are mandatory to ensure compliance with state regulations.

2. Wastewater Disposal Regulations:
a. Ohio food establishments must have proper systems in place for the disposal of wastewater generated during food preparation and cleaning activities.
b. Wastewater disposal systems must comply with state and local regulations to prevent contamination of the environment and public health risks.
c. Grease traps and interceptors must be installed and maintained to prevent the discharge of fats, oils, and grease into the sewer system.

3. Permitting and Inspections:
a. Ohio food establishments are required to obtain permits from the local health department or regulatory agency to operate legally.
b. Regular inspections are conducted to ensure compliance with water supply and wastewater disposal regulations, and non-compliance can result in fines, closure, or other enforcement actions.

Overall, strict adherence to water supply and wastewater disposal regulations is crucial for Ohio food establishments to maintain high standards of sanitation and hygiene, protect public health, and prevent environmental contamination.

18. How should food service establishments in Ohio handle and store single-use items such as utensils and condiments?

Ohio food service establishments should follow specific guidelines to handle and store single-use items such as utensils and condiments in a safe and hygienic manner:

1. Use single-use items that are disposable and intended for one-time use only to prevent cross-contamination and the spread of foodborne illnesses.
2. Store single-use utensils and condiments in clean, dry, and covered containers to protect them from contamination by dust, pests, or other potential sources of contamination.
3. Utensils and condiments should be stored at a safe distance from raw foods to prevent any potential cross-contamination.
4. Implement proper labeling and dating procedures for single-use items to ensure that they are used within their shelf life and do not pose a risk to customers.
5. Regularly inspect and replace single-use items that appear damaged, soiled, or contaminated to maintain hygiene standards in the food service establishment.

By following these guidelines, food service establishments in Ohio can ensure that single-use items such as utensils and condiments are handled and stored properly to maintain a safe and hygienic environment for both customers and staff.

19. What are the guidelines for proper personal hygiene practices for food handlers in Ohio?

In Ohio, food handlers are required to adhere to strict guidelines for personal hygiene practices to ensure the safety and sanitation of the food they handle. Some key guidelines include:

1. Handwashing: Food handlers must wash their hands frequently with soap and water, especially before starting work, after using the restroom, handling raw food, coughing or sneezing, touching their face or hair, and handling garbage.
2. Uniforms and hair restraints: Food handlers should wear clean uniforms, including aprons, and hair restraints such as hats or hair nets to prevent hair from contaminating food.
3. Personal cleanliness: Food handlers must maintain good personal hygiene by showering regularly, keeping nails trimmed and clean, refraining from wearing jewelry that could pose a contamination risk, and avoiding handling food when sick.
4. Illness reporting: Food handlers are required to report any illnesses, such as vomiting, diarrhea, or jaundice, to their supervisor and refrain from working until they are symptom-free for a specified period.

These guidelines are essential in preventing the spread of foodborne illnesses and ensuring the safety of customers in food service operations in Ohio.

20. How are food service establishments in Ohio inspected for compliance with sanitation and hygiene standards, and what are the consequences of failing to meet these standards?

Food service establishments in Ohio are inspected for compliance with sanitation and hygiene standards by the Ohio Department of Health’s Food Safety Division. Inspections are typically unannounced and conducted by trained sanitarians who assess various aspects of the establishment, including food storage, handling procedures, equipment cleanliness, staff hygiene practices, and overall cleanliness of the facility. The inspectors use a checklist based on the Food and Drug Administration (FDA) Food Code to evaluate the establishment’s compliance with state and federal regulations.

Consequences of failing to meet sanitation and hygiene standards in Ohio can be quite severe, and may include:

1. Closure or suspension of the establishment: If the violations are deemed severe and pose a significant risk to public health, the health department can order the immediate closure or suspension of the food service establishment until the issues are rectified.

2. Fines and penalties: Food service establishments can face fines and penalties for each violation found during the inspection. The amount of fines can vary depending on the nature and severity of the violations.

3. Increased frequency of inspections: If an establishment repeatedly fails to meet sanitation and hygiene standards, the health department may increase the frequency of inspections to ensure compliance and protect public health.

4. Loss of reputation and customer trust: Failing to meet sanitation and hygiene standards can result in a damaged reputation for the establishment, leading to loss of customers and trust within the community.

Overall, it is essential for food service establishments in Ohio to prioritize sanitation and hygiene standards to ensure the safety and well-being of their customers and employees, as well as to comply with state regulations and avoid potential consequences of non-compliance.